NexGen Health eCommerce Shop
Effective Date: March 1, 2025

Welcome to the NexGen Health eCommerce Shop. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please review them carefully before making a purchase.

ACCEPTANCE OF TERMS

By accessing or using our website and eCommerce Shop, you agree to abide by these Terms. If you do not agree, please do not use our website.

CHANGES TO TERMS

NexGen Health reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site constitutes your acceptance of the updated Terms.

ELIGIBILITY

You must be at least 18 years old to purchase products from our online store. By using this site, you confirm that you are of legal age.

PRODUCT INFORMATION

We strive to provide accurate descriptions and images of our products. However, NexGen Health does not guarantee that all product descriptions, pricing, or other content on the site are error-free. If a product is found to be mispriced or unavailable, we reserve the right to cancel the order and issue a refund.

ORDERING AND PAYMENT

• All orders must be placed through our online platform.
• We accept payments via major credit cards, debit cards, and other payment methods as listed at checkout.
• Your payment information is securely processed, but NexGen Health is not responsible for any unauthorized access to your financial data.
• Prices are subject to change without notice. Sales tax may be applied where required by law.

SHIPPING AND DELIVERY

• Our goal is to process and ship orders promptly, but delivery times are estimates and are not guaranteed.
• NexGen Health is not responsible for delays caused by shipping carriers.
• Customers are responsible for ensuring their shipping information is accurate. Incorrect addresses may result in additional shipping charges.
• Any damaged or missing items must be reported within twenty four (24) hours after receiving the product.  Customers must keep the original packaging and packing material so that proper inspection and verification of the damage can be made.

RETURNS AND REFUNDS

• We do accept returns unless the return is due to an error on our part. For example, if we inadvertently send the incorrect product.
• No refunds will be issued of any kind..
• Customers are responsible for return shipping costs unless the return is clearly due to an error on our part.
• To initiate a return, contact our customer service team within 24 hours at [Insert Contact Information].

DISCLAIMER OF WARRANTIES

All products sold through NexGen Health’s eCommerce Shop are provided “as is” without any warranties, express or implied. We do not guarantee that any product will meet your specific needs, and we are not responsible for any adverse reactions or side effects.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, NexGen Health shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

PRIVACY POLICY

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. [Link to Privacy Policy]

GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:
NexGen Health
1610 Blossom Hill Rd., Suite 3

San Jose, CA 95124
Phone: (408) 400-2967

By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Last Updated: March 1, 2025