NexGen Health eCommerce Shop
Effective Date: March 1, 2025

At NexGen Health, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website and make purchases from our eCommerce shop.

INFORMATION WE COLLECT

We collect the following types of information when you use our website:

Personal Information:

• Name, email address, phone number, and mailing address when you create an account or place an order.
• Payment details (processed securely by third-party payment providers; we do not store full payment information).
• Any information you provide when contacting customer support.

Non-Personal Information:

• IP address, browser type, and device information.
• Website usage data collected via cookies and analytics tools.

HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill your orders.
• Communicate with you regarding your orders, promotions, and customer support inquiries.
• Improve our website, services, and user experience.
• Prevent fraudulent transactions and enhance security.
• Comply with legal obligations.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Enhance website functionality and improve user experience.
• Analyze traffic and website performance.
• Provide personalized content and advertising.

You can manage your cookie preferences through your browser settings.

HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party partners who assist with payment processing, shipping, and website analytics.
• Legal Authorities: If required by law or in response to legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

DATA SECURITY

We implement industry-standard security measures to protect your information. However, no method of data transmission or storage is 100% secure. We encourage you to use strong passwords and protect your account information.

YOUR RIGHTS AND CHOICES

You have the right to:

• Access, update, or delete your personal information by contacting us.
• Opt-out of marketing emails by clicking the “unsubscribe” link.
• Restrict the use of cookies through your browser settings.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

CHILDREN’S PRIVACY

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us:

NexGen Health
1610 Blossom Hill Rd., Suite 3

San Jose, CA 95124
Phone: (408) 400-2967

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Last Updated: March 1, 2025